Our patients are often overwhelmed by the complexity of their healthcare journey. Patients have poor access to their health and care information. Patients are not adequately informed about the preventive care and post- discharge care, leading to readmissions. We are unable to provide responsive care outside of our facilities. Our limited resources, work processes, and legacy systems limit our ability to meet the healthcare needs of a growing patient population.
Our patients can easily arrange and receive medical treatment and care at our facilities, remotely in their homes, or on-the-go. A patient with concerns can quickly reach the right person. Our patients can easily access and manage their own personal health care information, including lab results, records, history, and treatment plans. Patients can interact with their providers using many channels. Our patient satisfaction is very high, and our physicians are responsive to patient needs, and coordinated in their treatment plans.
We are always looking to Empower patients with the right information that enables them in self-care and lifestyle Management.
• Deliver health and care services that are convenient to the patient.
• Encourage our patients and their families to engage in their own health and care.
• Enable continuous communication between the patients and their providers throughout the care continuum
Future State : Support patient self-care, streamline access to care providers and medical records, create a better patient experience, and improve treatment.
• Fewer hospital admissions and readmissions
• Reduced length of stay
• Decreased burden on health and social care
• More knowledgeable patients and families Care Plans
• Restricting patient-held data due to security concerns.
• Resorting to high cost medical or social care
• Interventions when patient self-care solutions
are effective
• Relying on new technologies such as PHR, wearable devices and predictive analytics
• Providing patients with greater access to their personal health information
• Encouraging patients towards self-care by providing knowledge and best practices .
• High-quality ongoing and emergency care
• Focusing on the elderly and vulnerable who
are unable to care for themselves
• Increasing the involvement of patient and
families participation in care decision making providing knowledge and best practices
Top-line Impact: Patients will feel knowledgeable about their treatments and will be supported by services that enable patient self-care, remote care, and ongoing connection to providers.
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